AI automation & assistants
Enquiries answered, orders confirmed, follow-ups sent and records updated automatically — on WhatsApp, web and email, beside your team.
What's included
Most Nepali businesses lose customers between the first message and the first reply. We build assistants and workflows that answer instantly, qualify the enquiry, and hand the right person a ready-made record.
Start with a two-week pilot
We automate one conversation — new enquiries, order status or follow-ups — and run it live alongside your team for two weeks. You see the messages it handled and the ones it passed on.
- Conversation audit and written scope
- Live pilot with a handoff to your team
- Production assistant with guardrails
- Monitoring and monthly tuning
- WhatsApp and web assistants in Nepali and English
- Lead capture and qualification
- Order confirmations and reminders
- CRM and sheet updates without typing
- Document reading and data entry
- Escalation to a person when it matters
- Seconds, not hours
- First reply the moment a customer writes.
- Nothing forgotten
- Follow-ups and reminders sent on schedule.
- Clean records
- Every enquiry lands structured and tagged.
Use cases
WhatsApp enquiries
An assistant that answers the first message instantly, in Nepali or English, asks the qualifying questions and hands your team a ready record.
Order status and confirmations
Customers told when an order is confirmed, dispatched and delivered — without anyone typing it.
Follow-ups and reminders
Quotes chased, payments reminded, appointments confirmed, on schedule and in your tone.
Document reading
Invoices, forms and delivery notes read into your system instead of retyped.
Internal assistant
Staff ask questions of your own policies, price lists and procedures instead of asking the one person who knows.
Escalation
When the assistant is unsure, a person is alerted with the full conversation — nothing guessed, nothing lost.
FAQ
- Does it work in Nepali?
- Yes — Nepali, English and the mix most customers actually write in.
- What happens when it gets something wrong?
- Every workflow has a confidence threshold. Below it, the assistant hands off to a person with the conversation attached. We review those hand-offs weekly and tune.
- Is our data used to train public models?
- No. We use providers and settings that keep your data out of training, and the written scope says where data goes.
- How long until it is live?
- One conversation live on the date in your written scope, beside your team. You see every message it handled and every one it passed on.
Websites live in 12 days; every other system on the deadline in its written scope, fixed price. You keep the code either way. Tell us what leaks, and we'll tell you honestly whether a pilot fixes it.